NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DavidNomo's avatar
DavidNomo
Aspirant
Oct 28, 2022

NightHawk CAX30 is rejecting connection

Hello,

My NightHawk CAX30 is rejecting wireless connection after password update.

When i try to connect it shows "The Wi-Fi network "NETGEARXX" requires a WPA2 password"

I have not changes anything on my Mac, before it was able to connect to same Wi-Fi without any issue.

Checked Advanced => Administration => Logs, it shows WLan access rejected: incorrect secuirty from Mac address......

can you tell me what is going on?

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What device are you connecting with? 
    Did you use the forget this network feature then try to re-connect then re-enter the password? 

     

    Revert the PW change on the CAX to what had been working if nothing else to see if this resolves. 

    Any special characters in the password configuration? 

    • DavidNomo's avatar
      DavidNomo
      Aspirant

      What device are you connecting with?   FROM MacBook
      Did you use the forget this network feature then try to re-connect then re-enter the password? I did it, also refreshed DHCP too

       

      Revert the PW change on the CAX to what had been working if nothing else to see if this resolves. Yep changed back, also rebooted CAX

      Any special characters in the password configuration? Yes, but it was working before the issue

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Please try something simple with out any special characters and see.

        Is this the only device that is having problems or do all devices see this?