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Forum Discussion
Jeff9975
Apr 14, 2023Aspirant
Nighthawk cax30
Hello, for weeks been losing wifi and internet connection. Been messing with settings and had ISP replace coax. I reset to factory default and it seems to finally be working. I saw somewhere that thi...
- Apr 14, 2023
If your not seeing any problems at this point in time and the modem is working for you. You could leave it as is. If you are noticing problems, I would down grade.
Please post captures of the cable connections page and event logs. These can be telling of issues seen on the Modem and ISP side of the unit.
Jeff9975
Apr 14, 2023Aspirant
Hello, been working fine the last couple of days now. It looks like the firmware version is as follows. Please advise if ok to leave like this and just keep using. Thank you.
| Hardware Version | V1.01 |
| Firmware Version | V2.1.3.10 |
| Cable Firmware Version | V1.04.05 |
FURRYe38
Apr 14, 2023Guru - Experienced User
If your not seeing any problems at this point in time and the modem is working for you. You could leave it as is. If you are noticing problems, I would down grade.
Please post captures of the cable connections page and event logs. These can be telling of issues seen on the Modem and ISP side of the unit.
- Jeff9975Apr 22, 2023Aspirant
Thanks for the responses. After the factory reset it has been working flawlessly. No more disconnects.
Jeff.
- FURRYe38Apr 23, 2023Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
Enjoy. 📡