NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jrayner
Sep 13, 2023Aspirant
Nighthawk CAX80 - Can't upload to Slack or Shotgrid
Hello, for the longest time I've been having trouble with my NightHawk CAX80. Purchased end of 2022, since then I've had trouble with uploads. Downloads are fine, but uploads fail 90% of the time, pa...
FURRYe38
Sep 13, 2023Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
What ISP speeds UP and Down do you pay for from the ISP?
Who is the ISP the CAX80 is connected too?
- jraynerSep 13, 2023Aspirant
Thanks for your reply -
ISP: Comcast/Xfinity
Download: 1000mbps
Upload: 45mbps
Cable DiagnosticStatus: Good
Action: Your setup looks fine. If you are still experience an internet issue, the Netgear Cable Knowledge Base can provide additional troubleshooting info.
Internet Access: Good
Downstream Status: Good
Downstream Power Level: Good
Downstream SNR: Good
Upstream Status: Good
Upstream Power Level: Good