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Forum Discussion
Acelona
Sep 10, 2023Aspirant
Nighthawk CAX80 Ethernet Ports Not Working
Recently bought a new TV. When I did I unhooked everything from my setup and was only running wi-fi for a few days after installation. Wi-fi works as it should but now none of the ethernet ports will ...
- Sep 16, 2023
And you did power OFF the modem for 1 minute then back ON?
I'd get to NG support and see if there is an RMA option:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Kitsap
Sep 10, 2023Master
Acelona wrote:
Recently bought a new TV. When I did I unhooked everything from my setup and was only running wi-fi for a few days after installation. Wi-fi works as it should but now none of the ethernet ports will work. They do not even light up when a device is plugged in and powered on. Ibhave tried power cycling, hard reset up unit, and multiple cat6 cables. I am scratching my head here. Any idea what went wrong.
Remove all Ethernet connections and the coax connection. Pull the power cord and give it a minute or two before reconnecting. If your CAX80 goes in to a boot loop, let it complete a couple of cycles then reconnect the coax. You might have to repeat this process a time or two.
- AcelonaSep 11, 2023AspirantThank you. I tried this 3 times yesterday but it didnt work. Will try a few more times tonight. Hopeful thay it will eventually work. Love the unit but spending $500 on a new one would be awful.
- KitsapSep 11, 2023Master
Acelona wrote:
Thank you. I tried this 3 times yesterday but it didnt work. Will try a few more times tonight. Hopeful thay it will eventually work. Love the unit but spending $500 on a new one would be awful.I presume it is out of warranty?
One other option would be to connect the power with the reset button depressed.