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Forum Discussion

Tomrope's avatar
Tomrope
Aspirant
Mar 25, 2022

Nighthawk CAX80-help setting up internet FTP to USB Readyshare

I need help setting up my CAX80 to connect via FTP-internet to a USB Drive connected to the router-modem. I followed directions in the manual, I think the issue is with the DNS. I used the Netgear DN...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Mar 29, 2022

Hi Tomrope,

 

Good day!

 

Welcome to NETGEAR Community!

 

Thank you for reaching out. Have you followed the steps on pages 95-100 in the manual?

 

https://www.downloads.netgear.com/files/GDC/CAX80/CAX80_UM_EN.pdf

 

Please do not hesitate to let me know if you need further assistance.

 

Regards,

 

Oliver
Community Team
 

Tomrope's avatar
Tomrope
Aspirant
Mar 30, 2022

Yes, of course I followed those steps. I believe the problem lies with the NOIP DNS account I was transferred to. They asked several questions about what type of connection I wanted that are not covered in the Netgear manual.

 

 

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Apr 06, 2022

    Hi Tomrope,

     

    Please send us a screenshot of the NOIP page where you are redirected. Also, we would like to endorse you to NETGEAR Level 2 support team for a callback. Please provide the following information:

     

    Name:

    Email:

    Phone:

    Preferred schedule (at least 2 days ahead)

    Timezone:

    Device S/N:

     

    Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.

     

    I am looking forward to your response.

     

    Regards,

     

    Oliver

    Community Team