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Forum Discussion
Nighthawk CAX80 slow speeds on Xfinity
Hello all! My wife and I recently moved and have had issues with our internet speeds since. I work from home and while I'm still able to do my work the quality of my meetings has definitely dropp...
Thanks so much for the quick reply!
I had a tech from my ISP out earlier today, and he tested the line up to my modem and showed a very consitent 1200-1300 Mbps down. When he tested the speed wired to my CAX80 the test showed very poor speeds which is what makes me think the issue is with my CAX80.
That said, we live in a townhouse that is connected to 4 other townhouses so I'm unsure if there are splitters anywhere between the modem and ISP service box.
How would I go about dealing with the correct and un-correctables on channels 17 through 19? Is that something I need can do or would I need to call Comcast again?
Thanks in advance!
Check for any bad coax connector fittings. Make sure there all screwed in and sug.
Possible bad coax cabling however I doubt that.
Possible coax line splitter causing some problems.
If others are near or on same line, possible some odd signal issue with these though doubt that.
Would have to take the modem to a different llocation, say friend or family if near by and if on same ISP, hook it up and test there.
May need to rent the ISP modem for short period to see if there HW does same thing or not. IF not, then it maybe a problem at the CAX80.