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Forum Discussion
FlatheadLake
Feb 06, 2022Guide
Nighthawk CAX80 USB 3.0 Not Recognized
Connecting my HP Windows 10 laptop to the Nighthawk CAX80 Modem/Router using a USB 3.0 high speed connecter, I am getting the error message Windows does not recognize the USB attached device. This c...
FURRYe38
Feb 06, 2022Guru - Experienced User
You don't connect a PC or laptop to the CAX modem using USB. Thats for external USB flash or in case USB drives.
Netgear has set up a community forum specifically for the Cable Modem products. Most of the people who watch that forum are more likely to have experience with Cable modems (C and CM series) products:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
- FlatheadLakeFeb 07, 2022Guide
Thank you for your quick response. I feel a bit confused as I thought I had connected my HP Envy x360 directly to the Nighthawk CAX80 using a USB 3.0 A male to A male extension cabel in the past. but I guess not. The HP Envy x360 (2018) has 3 USB A, 1 USB C and an HDMI port, but no Ethernet port. Perhaps an Ethernet to USB cable will work.
I am trying to test my download speed directly wired to the router, not wifi.
Thank you again.