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Forum Discussion
ErnieHodge
Nov 09, 2023Aspirant
Nighthawk CAX80 working but only top two lights are lit
I just bought this modem/router and finally got it hooked up and running. It is a 'Renewed' from Amazon router. Only one very small mark on the front just above the two switches. After yesterday ...
- Nov 10, 2023
Well singles look good.
Some Criticals and a couple of Errors in the events logs that the ISP should review and resolve.
I would presume that there maybe a HW fault with the LEDs.
Last resort would be to try a 30-30-30 reset on the modem with out the coax cable connected, then reconnect when the first LED turns on WHITE, then see if the rest of the LEDs turn ON. WiFi LEDs should turn ON as well.
If not, then would be a HW fault. Up to you to keep it or return it to place of purchase.
ErnieHodge
Nov 09, 2023Aspirant
It's attached. Thank you.
FURRYe38
Nov 10, 2023Guru - Experienced User
Well singles look good.
Some Criticals and a couple of Errors in the events logs that the ISP should review and resolve.
I would presume that there maybe a HW fault with the LEDs.
Last resort would be to try a 30-30-30 reset on the modem with out the coax cable connected, then reconnect when the first LED turns on WHITE, then see if the rest of the LEDs turn ON. WiFi LEDs should turn ON as well.
If not, then would be a HW fault. Up to you to keep it or return it to place of purchase.
- ErnieHodgeNov 10, 2023Aspirant
OK, Spectrum support has not been all that good. I think I will return this router and buy a new one from Netgear. It's almost another $200 but at least I'll know I have one that should last a long time.
Thank you for all your help,
Ernie
- FURRYe38Nov 10, 2023Guru - Experienced User
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- ErnieHodgeNov 18, 2023Aspirant
I just wanted to come back and say my brand new router (same make and model) got here and works great. I wish I had not bought the 'renewed' one.
Thank you for all the help,
Ernie