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Forum Discussion
TaiV
May 02, 2022Tutor
Nighthawk CAX80
helo everyone , does anyone know what happened to my nighthawk CAX80? I'm unable to factory reset it ( reset button), the LED just stay on like that( the picture) and disconnected on nighthawk mobile ...
- May 02, 2022
You can try starting an RMA
How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support
plemans
May 02, 2022Guru - Experienced User
Can you access it by hardwiring a pc/laptop into it?
Try its default ip address of 192.168.100.1
TaiV
May 02, 2022Tutor
it won't work. can't access the ip address 😞
- plemansMay 02, 2022Guru - Experienced User
Tried disconnecting the coax, powering it down for a few minutes, then reconnecting the coax and booting it back up?
- TaiVMay 02, 2022TutorI tried. but didn't help at all. reset button in the back didn't work too. 😞
- plemansMay 02, 2022Guru - Experienced User
is it still within warranty?
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.