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Forum Discussion
Nighthawk cm1100 has voltage coming out of cable line
I have had two CM1100 routers with the same issue. My cable line coming from my ISP keeps burning up and ISP says I have electrical issues (open neutral on my electrical) Electrician and electrical ut...
I installed a brand new cable run from the ISP service connection straight to the modem. Where the cable keeps burning up is at the service connection where they have a ground block. That ground block keeps melting as well as the 6 to 8 inches of cable on both sides of the block.
I just don't understand why the modem is putting out the voltage when it only has a 12 volt input.
I just don't understand why the modem is putting out the voltage when it only has a 12 volt input.
Ya, ask for a on site tech. This is there responsibility. They need to check everything out.