NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk CM1100 Proper Configuration
I've been having intermittent disconnects since my ISP's network went down on 3/3/2021. My ISP (WOW) refused to investigate further until I confirm with Netgear that my modem is properly configured....
The modem only has a few limited user features. Disable LAG on the modem. ALL other configurations and signals UP to the modem are handled by the ISP. Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly. This is there responsbility. Be sure there are no coax cable line splitters in the between the modem and ISP service box. Be sure your using good quality RG6 coax cable up to the modem. https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
The modem only has a few limited user features. Disable LAG on the modem. ALL other configurations and signals UP to the modem are handled by the ISP. Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly. This is there responsbility. Be sure there are no coax cable line splitters in the between the modem and ISP service box. Be sure your using good quality RG6 coax cable up to the modem. https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853