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Forum Discussion
Solved
Nighthawk CM1150V Drops Dial Tone With New Phone
I originally posted this in another forum and somebody there suggested I post it in this forum. The problem rests with the personal phone line connected to the CM1150V -- which keeps losing the dial ...
Solved, no thanks to any tech support from Netgear or Panasonic.
After a lot of experimentation, I stumbled upon deep in the new phone's settings, something called "Line Mode." I've since learned that modern DECT 6.0 phones have this buried deep in their internal phone system menu -- and both phone systems with which I had lost the dial tone were DECT 6.0 systems. The setting for the business phone line that worked was "B." The setting for the personal phone line that was losing the dial tone was set on "A." Long story short, I reset the Line Mode for the personal line to "B" and it has not dropped the dial tone even once in over a week.
Thanks so much for the time and thought you devoted to solving this problem.
Be sure to have the ISP check the signal on the coax and phone lines up to the modem.
Be sure the ISP configures the modem for phone services.
Contact the Mfr of the new phones for help and support regarding there product. If prior phones worked and news ones don't, there maybe a compatibility issue.