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Forum Discussion
JohnM82
May 17, 2024Aspirant
Nighthawk CM1150V Firmware
Is there a firmware update for the nighthawk CM1150V? I'm having issues with my Xfinity/Comcast wifi lately and the technicians suggested I do the update. Cannot find one in downloads. Before assu...
FURRYe38
May 17, 2024Guru - Experienced User
The ISP has to do that, if they will for user owned modem:
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?
JohnM82
May 17, 2024Aspirant
Thank you for responding.
Using Google Nest Pro for router/wifi function. Using cat cable that came in box, don't know if it is 5 or 6.
First tech I spoke with at comcast said I need to do firmware upgrade.
- FURRYe38May 17, 2024Guru - Experienced User
For C and CM series modems, only ISPs can update FW.