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Solved
Nighthawk CM2000, RAXE300, pfSense CE, XS712Tv2 12-Port 10G Managed Switch Setup
A brief recap: Have used a pfSense virtual machine router/firewall for over a decade. A switch to Spectrum 1Gig Ethernet 2yrs ago forced a double NAT situation as could never succeed in coupling Spec...
O mio remorso! I apologize profusely to all. What ocean is deep enough to hide my tears of shame?
Every step has been a mistake: pfSense is Netgate, not Netgear!
The premise for every action taken over the past month was thus sorely flawed.
Your good graces have been abused. And oh! Netgear tech admonished for never having heard of pfSense; Spectrum tech urged into the crawlspace with a weed whacker, to each unjust.
Fare well! and if for ever, still for ever, fare thee well!
Please post a copy and paste of the modems connection status page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.
Had gone over the post length limit so had to delete. This is from the new CM2000 that arrived this morning. Connection Page:
Startup Procedure
Procedure
Status
Comment
Acquire Downstream Channel
471000000 Hz
Locked
Connectivity State
OK
Operational
Boot State
OK
Operational
Security
Enabled
BPI+
Downstream Bonded Channels
Channel
Lock Status
Modulation
Channel ID
Frequency
Power
SNR
Correctables
Uncorrectables
1
Locked
QAM256
33
471000000 Hz
3.2 dBmV
42.3 dB
0
0
2
Locked
QAM256
2
267000000 Hz
6.0 dBmV
42.5 dB
0
0
3
Locked
QAM256
3
273000000 Hz
5.8 dBmV
42.5 dB
0
0
4
Locked
QAM256
4
279000000 Hz
5.7 dBmV
42.5 dB
0
0
5
Locked
QAM256
5
285000000 Hz
5.6 dBmV
42.6 dB
0
0
6
Locked
QAM256
6
291000000 Hz
5.6 dBmV
42.5 dB
0
0
7
Locked
QAM256
7
297000000 Hz
5.4 dBmV
42.4 dB
0
0
8
Locked
QAM256
8
303000000 Hz
5.2 dBmV
42.4 dB
0
0
9
Locked
QAM256
9
309000000 Hz
5.2 dBmV
42.5 dB
0
0
10
Locked
QAM256
10
315000000 Hz
5.0 dBmV
42.6 dB
0
0
11
Locked
QAM256
11
321000000 Hz
4.8 dBmV
42.4 dB
0
0
12
Locked
QAM256
12
327000000 Hz
4.6 dBmV
42.4 dB
0
0
13
Locked
QAM256
13
333000000 Hz
4.4 dBmV
42.3 dB
0
0
14
Locked
QAM256
14
339000000 Hz
4.4 dBmV
42.3 dB
0
0
15
Locked
QAM256
15
345000000 Hz
4.4 dBmV
42.4 dB
0
0
16
Locked
QAM256
16
351000000 Hz
4.2 dBmV
42.3 dB
0
0
17
Locked
QAM256
17
357000000 Hz
4.2 dBmV
42.3 dB
0
0
18
Locked
QAM256
18
363000000 Hz
4.1 dBmV
42.3 dB
0
0
19
Locked
QAM256
19
369000000 Hz
4.1 dBmV
42.3 dB
0
0
20
Locked
QAM256
20
375000000 Hz
3.9 dBmV
42.2 dB
0
0
21
Locked
QAM256
21
381000000 Hz
3.7 dBmV
42.2 dB
0
0
22
Locked
QAM256
22
387000000 Hz
3.7 dBmV
42.3 dB
0
0
23
Locked
QAM256
23
393000000 Hz
3.6 dBmV
42.3 dB
0
0
24
Locked
QAM256
24
399000000 Hz
3.5 dBmV
42.3 dB
0
0
25
Locked
QAM256
26
405000000 Hz
3.3 dBmV
41.9 dB
0
0
26
Locked
QAM256
27
411000000 Hz
3.3 dBmV
42.2 dB
0
0
27
Locked
QAM256
28
417000000 Hz
3.1 dBmV
42.1 dB
0
0
28
Locked
QAM256
29
423000000 Hz
2.9 dBmV
42.0 dB
0
0
29
Locked
QAM256
30
453000000 Hz
3.1 dBmV
42.2 dB
0
0
30
Locked
QAM256
31
459000000 Hz
3.1 dBmV
41.9 dB
0
0
31
Locked
QAM256
32
465000000 Hz
3.1 dBmV
42.2 dB
0
0
32
Not Locked
Unknown
0
0 Hz
0.0 dBmV
0.0 dB
0
0
Upstream Bonded Channels
Channel
Lock Status
US Channel Type
Channel ID
Symbol Rate
Frequency
Power
1
Locked
ATDMA
81
5120
17800000 Hz
41.5 dBmV
2
Locked
ATDMA
82
5120
24200000 Hz
42.8 dBmV
3
Locked
ATDMA
83
5120
30600000 Hz
43.8 dBmV
4
Locked
ATDMA
84
5120
37000000 Hz
44.5 dBmV
5
Not Locked
Unknown
0
0
0 Hz
0.0 dBmV
6
Not Locked
Unknown
0
0
0 Hz
0.0 dBmV
7
Not Locked
Unknown
0
0
0 Hz
0.0 dBmV
8
Not Locked
Unknown
0
0
0 Hz
0.0 dBmV
Downstream OFDM Channels
Channel
Lock
StatusModulation /
Profile IDChannel
IDFrequency
Power
SNR /
MERActive Subcarrier
Number RangeUnerrored
CodewordsCorrectable
CodewordsUncorrectable
Codewords1
Locked
0 ,1 ,2
25
656000000 Hz
3.0 dBmV
41.3 dB
868 ~ 3227
392376174
386649668
0
2
Not Locked
0
0
0 Hz
0 dBmV
0.0 dB
0 ~ 4095
0
0
0
Upstream OFDMA Channels
Channel
Lock Status
Modulation / Profile ID
Channel ID
Frequency
Power
1
Not Locked
0
0
0 Hz
0 dBmV
2
Not Locked
0
0
0 Hz
0 dBmV
Extended Upstream Transmit Power
Current System Time:Thu Jul 04 14:30:30 2024
System Up Time:02:27:04
New CM2000 Event Log:
Time
Priority
Description
Thu Jul 04 12:04:09 2024
(Notice (6))
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 12:04:04 2024
(Notice (6))
TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 12:04:03 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 12:04:03 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Time Not Established
(Notice (6))
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Time Not Established
(Critical (3))
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:42:06 2024
(Notice (6))
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:42:01 2024
(Notice (6))
TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:42:00 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:42:00 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Time Not Established
(Notice (6))
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Time Not Established
(Critical (3))
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:10:23 2024
(Notice (6))
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:10:18 2024
(Notice (6))
TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:10:18 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 11:10:18 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Time Not Established
(Notice (6))
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Time Not Established
(Critical (3))
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 10:06:01 2024
(Notice (6))
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 10:05:56 2024
(Notice (6))
TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 10:05:55 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 10:05:55 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Time Not Established
(Notice (6))
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Time Not Established
(Critical (3))
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 09:54:31 2024
(Notice (6))
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 09:54:26 2024
(Notice (6))
TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 09:54:25 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 09:54:25 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Time Not Established
(Notice (6))
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Time Not Established
(Critical (3))
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 08:58:15 2024
(Notice (6))
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 08:58:10 2024
(Notice (6))
TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 08:58:10 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 08:58:10 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Time Not Established
(Notice (6))
Overriding MDD IP initialization parameters; IP provisioning mode = IPv6
Time Not Established
(Critical (3))
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 08:01:38 2024
(Notice (6))
DHCP Renew - lease parameters Time Protocol Servers modified;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 07:51:53 2024
(Notice (6))
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 07:51:48 2024
(Notice (6))
TLV-11 - unrecognized OID;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 04 07:51:47 2024
(Error (4))
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=e0:46:ee:8f:b8:6b;CMTS-MAC=00:01:5c:8f:98:68;CM-QOS=1.1;CM-VER=3.1;