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Solved
Nighthawk CM2050V Comcast Firmware Killed Speed
I understand Comcast has just updated the firmware in these routers from V2.01.03 to V9.01.01. My download speed went from 934 to 225. Comcast tech came out yesterday and cleared some signal loss b...
I contacted a supervisor who actually responded he could see the modem was not properly provisioned, he opened another ticket and one of their best techs came out. I think they fixed it from inside but he was excellent. Problem solved after a month and about 15 tickets opened. Thanks for the encouragement
I opened up a ticket with Comcast cable maintenance, as the issue is escalated. At this point I've changed everything except the modem. I could always install my 9 yr old Arris modem...it was clocking over 400 and that would tell me a lot but it's a serious hassle installing any new modem because there are very few people at Comcast who can do anything correctly. I took many calls and many hours to get this modem installed. Most of them are complete idiots and bs you with no regard for your time and energy. If I wasn't retired I would need someone else unemployed to install anything. It's the plant or the modem...can't be anything else.
db3058 wrote:I opened up a ticket with Comcast cable maintenance, as the issue is escalated. At this point I've changed everything except the modem. I could always install my 9 yr old Arris modem...it was clocking over 400 and that would tell me a lot but it's a serious hassle installing any new modem because there are very few people at Comcast who can do anything correctly. I took many calls and many hours to get this modem installed. Most of them are complete idiots and bs you with no regard for your time and energy. If I wasn't retired I would need someone else unemployed to install anything. It's the plant or the modem...can't be anything else.
Any updated status on this issue ??