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Nighthawk CM2050V Comcast Firmware Killed Speed
I understand Comcast has just updated the firmware in these routers from V2.01.03 to V9.01.01. My download speed went from 934 to 225. Comcast tech came out yesterday and cleared some signal loss b...
I contacted a supervisor who actually responded he could see the modem was not properly provisioned, he opened another ticket and one of their best techs came out. I think they fixed it from inside but he was excellent. Problem solved after a month and about 15 tickets opened. Thanks for the encouragement
So as I know regardless of diagnostics hardware fails and did in this case.
Comcast came out today and measured the input speed to the back of the modem to 1500mhz. From the back of the RJ45 on the modem I'm getting 300....200 to my laptop hardwired I was getting 934 a month ago. It worked for 2 months.
I will post whether or not support who I have an open ticket with under the 3 month hardware warranty replaces my modem.
This ISP has been working with something call mid-split. Might ask them about this. IF it was working at one point then not, ISP has done something.
The tech who came out here knew his s**t....he was awesome. The bottom line is I'm getting 1500 mhz into the modem and 200 out. It's a piece of junk. I worked outside plant with ATT for 7 years and 30 years as a PBX tech with thousands of circuits. I'm a commercial electrician as well. I know many times regardless of diagnostics, stuff needs to be replaced.
db3058 wrote:The tech who came out here knew his s**t....he was awesome. The bottom line is I'm getting 1500 mhz into the modem and 200 out. It's a piece of junk. I worked outside plant with ATT for 7 years and 30 years as a PBX tech with thousands of circuits. I'm a commercial electrician as well. I know many times regardless of diagnostics, stuff needs to be replaced.
Hardware fails. It is a fact of life. It is also a fact of life firmware updates have errors. It would not hurt to request Comcast to push the firmware update to your modem again.
Do you work for Netgear?...your responses do not make sense. There are thousands upon thousands of reviews on the net indicating the modem is junk...I'm the fool who had hope. I'm the fool who spent 325 bucks on a piece of junk. I'm pissed. It's despicable that Netgear puts out this garbage with so many negative reviews and people having similar experiences as me...they should be sued. I'll never buy another Netgear product. What I'll get Comcast to do is install their own modem since most of what is out there is crap now. Then they can replace their own junk when it goes out. I installed 2 Arris T25's before this and they were both garbage....first one never came up and the second caused constant static on the telephony lines. I give up and I'm not someone who does.
