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Forum Discussion
ericvdb
Jan 13, 2025Tutor
Nighthawk Nighthawk CAX80 - Wifi Problems with only some devices
I have a Nighthawk CAX80 since early 2023 that is having trouble with allowing connections to some types of devices. I have many computers, phones, tablets, cameras all using the network (most on ju...
- Jan 13, 2025
What FW is loaded on the CAX?
How many devices in total do you have connected?
What channels are you using?
Is Smart Connect enabled on the CAX?Try setting WPA2 and AES only.
There are known issues with some older devices that may not work with WPA3 in the mix. I've seen this as well is some of my devices. I would expect a newer TV and PS5 should connect ok with WPA3 in the mix.
I would avoid using special characters for the SSID password.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
ericvdb
Jan 13, 2025Tutor
Thanks for the quick response:
- Firmware says up-to-date, does not display a firmware number. Thoughts on how i would find that or find if there is an update the router is not finding?
- Total devices, maybe 15-20 with half that used simultaneously. speeds tests always show very high.
- I've been experimenting with SmartConnect to combine the 24 & 5. That does not seem to have an effect. It is currently turned on.
- I had same thought about changing the security mode, i hate to disrupt other traffic, both new tv and ps5 should connect wpa3. i'll experiment.
- no mac randomizers being used here.
FURRYe38
Jan 13, 2025Guru - Experienced User
ericvdb wrote:
Thanks for the quick response:
- Firmware says up-to-date, does not display a firmware number. Thoughts on how i would find that or find if there is an update the router is not finding? Log into the modems web page at 192.168.1.1 or 192.168.100.1
- Total devices, maybe 15-20 with half that used simultaneously. speeds tests always show very high.
- I've been experimenting with SmartConnect to combine the 24 & 5. That does not seem to have an effect. It is currently turned on.
- I had same thought about changing the security mode, i hate to disrupt other traffic, both new tv and ps5 should connect wpa3. i'll experiment. Try WPA2 only when you can.
- no mac randomizers being used here.