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Forum Discussion
Mxxdy
Dec 13, 2020Follower
Nighthawk x4s ac3200 C7800 slow wireless/Ethernet speed
Recently bought this modem router combo for the docsis 3.1 connection due to an upgrade on my WOW service to the gig plan, and it’s average download speed is around 300-400 mb/s. It is lower than what I was getting on a previous Motorola modem router before my upgrade. Not sure which settings to tweak or change. Any help would be much appreciated. Thank you.
1 Reply
- FURRYe38Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853