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yeyi09's avatar
yeyi09
Aspirant
Aug 21, 2020

Nighthawk X4S C7800 AC3200 disconnecting 5ghz

So I recently bought the Nighthawk C7800 about a week or so ago since I had recently switched ISPs and the rental modem/router was not doing good at all. At first everything was all good, but everyda...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 21, 2020

Any Wifi Neighbors near by? If so, how many?

 

Has a factory reset and setup from scratch been performed?

yeyi09's avatar
yeyi09
Aspirant
Aug 21, 2020

6 wifi neighbors exculding myself, all on other wifi channels and yes a factory reset has been performed

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 21, 2020

    I would contact NG support to see if you can get some additional help on this. 

    Not sure if the unit maybe faulty...