NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bad_Wolf
May 03, 2019Guide
Nighthawk x4s C7800 AC3200 slow WiFi
Hello, I just got this modem/router combo, at first I used the one Xfinity gave me but I don’t want to get stuck renting it so I got this one. I’m paying for Gigabit speed and with both devices I get ...
michaelkenward
May 19, 2019Guru - Experienced User
They probably do not understand what the issue is.
Josephja
May 19, 2019Aspirant
I asked for help in my Internet provider xfinity, they said they can’t help me after not able to fix my problem for 4 hours. With netgear, they helped me and can’t fixed it and they replace my first 1 and they said they will send another one. Maybe the router was defective. They said they sent the another router but suddenly, they stopped talking to me.
- waferzMay 19, 2019TutorBadwolf, you are absolutely correct, I forgot about that!
To anyone still having this issue, go into your wireless channel settings.
In our case, neighbors were using the same channels causing slow WiFi.
Make sure that you are on different (empty) channels and that should fix the issue!