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Forum Discussion
dhigginsk12
Nov 22, 2022Aspirant
Nighthawk XS4 - Don't remember my gateway user and password
Hello, did a factory reset on my router hoping it would reset the gateway password, but, it did not. I tried admin/password combo but fail every time. I also forgot the first Net gear product I purch...
dhigginsk12
Nov 22, 2022Aspirant
Yes, I did that, and I can now log in on the wifi but can't get into the gateway router settings. I can't remember my answer to the security question. I have the Nighthawk X4S AC3200 Wifi Cable Modem Router, Model No c7800.
plemans
Nov 22, 2022Guru - Experienced User
If you didn't go through setup, the defaults are:
login: admin
password: password
Then it'll force you to change the password.
Don't go through setup on the app. Just use the browser
- dhigginsk12Nov 24, 2022Aspirant
I have been trying through the browser, many times.
- plemansNov 24, 2022Guru - Experienced User
did you try at the 192.168.100.1 address?
Also, make sure during the reset to disconnect the coax from it. Then after it resets/reboots, try setup without the coax connected.- dhigginsk12Feb 04, 2023Aspirant
Yes, I tried this, but, still running into the same issue