NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Paul1969's avatar
Paul1969
Follower
May 29, 2019

NighthawkAC1900 Smart Wi fi router

hased the above router but i can't seem to connect to the internet, it keeps saying it cannot find the Modem???? I thought it had a built in modem, I am on BT infinity. I can get wifi but just cannot connect to the internet. Somebody please help lol

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    R7000 is not a combo device. It is a router only device. You need a modem/gateway device is the R7000 is what you have. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Please post about this here for your model router:
    https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
    You might try Voxels 3rd party FW as well. 
    Good Luck. 


    Paul1969 wrote:

    hased the above router but i can't seem to connect to the internet, it keeps saying it cannot find the Modem???? I thought it had a built in modem, I am on BT infinity. I can get wifi but just cannot connect to the internet. Somebody please help lol