Nighthawn CAX30 Cable Modem will not DHCP IPv4 addresses after Wifi Customization

This is a CAX30s.

Actually this is (kind of) resolved. The fix is that the WiFi passwords must only contain numbers and letter. They have escalated this issue to the engineering team as this is more of a temporary fix than a permanent solution.

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michaelkenward wrote:

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TonyGinSLC wrote:

I am using a Nighthawk CAX30 cable modem/router with Infinity.

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so you might get responses here, but the "CAX" devices aren't bog standard routers, so you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

Cable Modems & Routers

 

It is where fellow users may be able to answer this question:

 

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TonyGinSLC wrote:

Has anyone else seen this behavior?  I have seen a couple of posts from folks having this issue, but no references to a resolution.

 

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I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

You may have done this already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.

 

 

 

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