NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
amirn
Feb 21, 2025Aspirant
no firmware update option
Hi, The WiFi speed by the router is half the speed of the internet. When the laptop connects with an ethernet cable, it is 500M; without it is 250M. I did factory reset and it didn't solve the pr...
FURRYe38
Feb 21, 2025Guru - Experienced User
Depending on this and your wifi devices, wifi speeds may or may not see same speeds as wired speeds.
This is a older model gateway unit and newer gateways and routers have better wifi support.
These model gateways don't support user update FW. Only the ISP can update FW.
You might change this gateway into a modem only then connect up a router system behind it and then you can manage and maintain FW updates on that system yourself.
- amirnFeb 21, 2025Aspirant
Thank you for the detailed response!
I don't think the ISP will agree to update the firmware of a private equipment so I guess my options like you suggested are to buy a new equipment (modem) or get their own equipment.
- FURRYe38Feb 21, 2025Guru - Experienced User
Ya some ISP may not update customer owned modems. Some may. Up to the ISP.
Best to get into something you can manage.