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Forum Discussion
Jose449
Aug 21, 2022Tutor
No internet access modem
My modem has all lights blinking orange except for 1 is just orange other is blinking green. What does that mean? I have no access to internet either. (It's a CM1000 Cable Modem)
plemans
Aug 22, 2022Guru - Experienced User
Are you able to log into the modem?
try starting off with disconnecting the coax cable from the modem and then factory resetting it. Push and hold reset for up to 30 seconds while its powered on. Then let it reboot.
After it reboots. power it back off, reconnect the coax to it. and then power it back on.
Give it a could minutes to fully boot.
then see if you can log into it.