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Forum Discussion
Jose449
Aug 22, 2022Tutor
No internet access modem
My modem has all lights blinking orange except for 1 is just orange other is blinking green. What does that mean? I have no access to internet either. (It's a CM1000 Cable Modem)
michaelkenward
Aug 22, 2022Guru - Experienced User
Jose449 wrote:
My modem has all lights blinking orange except for 1 is just orange other is blinking green. What does that mean?
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Use LEDs to Troubleshoot.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
I have no access to internet either.
Did this just happen? Did it work when you set it up? Have you rebooted the CM1000?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
Jose449
Aug 23, 2022Tutor
Looked at Manual and didn't help. Tried hard reset and doesn't want to reset. The modem was working just fine till mid day yesterday. Never had this issue before as well.