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Forum Discussion
No internet access modem
My modem has all lights blinking orange except for 1 is just orange other is blinking green. What does that mean? I have no access to internet either. (It's a CM1000 Cable Modem)
If you can access the modems web page, Please post a copy and paste of the modems connection status page.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Jose449 wrote:
My modem has all lights blinking orange except for 1 is just orange other is blinking green. What does that mean? I have no access to internet either. (It's a CM1000 Cable Modem)
Modem to router cable is cat 6 and coax cable is rg6 no splitters and i have no access what so ever to my network settings (router is a nighthawk X4S model R7800)