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Forum Discussion
No internet access modem
My modem has all lights blinking orange except for 1 is just orange other is blinking green. What does that mean? I have no access to internet either. (It's a CM1000 Cable Modem)
Tried all steps hard reset for 1min+ (doesn't allow me for some reason) and tried logging in but can't login at all.
When you have the coax cable disconnect and are pushing/holding reset while powered on, do the lights change at all? Or just stay blinking?
- They just stay blinking just power is green the rest are blinking orange even when reset is done nothing occurs (almost like the entire modem is frozen in that error) and can't access the modem either so don't know what else to do
Sounds like a hardware failure.
Is it still in warranty?
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.