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Forum Discussion
No internet connection with C6220
Mode: C6220 I replaced old cable modem with NetGear C6220 and registered the modem with Comcast and Comcast said the connection is good. I browsed to http://192.168.0.1 and cannot setup. Whe...
Try a factory reset on the modem by pressing the reset button for 15 seconds then release. After all LEDs return, try the modems web page at 192.168.0.1 or 192.168.1.1 with a ethernet connected PC and web browser.
Should be able to start the set up wizard there and complete it. If you get done with that, please post the following from the modem section:
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
This gateway is of a older generation and may or may not work well for the ISP services.