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Forum Discussion

Tdet1's avatar
Tdet1
Aspirant
Oct 25, 2017

No internet connection

Comcast/xfininty activated my c3700 modem/router. Looks ok on their side. No internet connection. Netgear support says modem working properly. All lights on internet light flashing green. Any suggesti...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Oct 27, 2017

Have you tried to remove any cable splitters that may be on your cable line or try another outlet in your home?

 

DarrenM

Tdet1's avatar
Tdet1
Aspirant
Nov 02, 2017

My service provider replaced the splitter and my modem/router still did not connect ot hte internet. They ended up putting one of thier modems on. thanks