NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ilKhan
Aug 11, 2024Aspirant
No internet to router after outage.
I had an outage with Spectrum today which has since been resolved. However, while my desktop wired directly into the modem gets internet, nothing connected by wifi gets a connection because my route...
michaelkenward
Aug 11, 2024Guru - Experienced User
ilKhan wrote:
I have completely disconnected everything and power cycled the whole system twice and gotten no results.
Did you do things in the right order?
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Just another user with time on their hands.
ilKhan
Aug 11, 2024Aspirant
Yes. ISP seems to think it's a hardware issue.
- michaelkenwardAug 12, 2024Guru - Experienced User
ilKhan wrote:
Yes. ISP seems to think it's a hardware issue.
That's what they always say.
What caused the outage? If it was a power thing, that can break electronic devices.
What do the LEDs show? Power LED on the router OK? Internet LED wrong colour?
Can you access the router with a web browser and the graphical user interface (GUI)?
Just another user with time on their hands.