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Forum Discussion
Nonexistent customer service
I purchased my item in January of this year it just stopped working last week I have has been confirmed that it is not my Internet service as I have used the support via phone as well as having a t...
Hello User2017
Did you get a case number if so Pm me that number and I will look into the issue.
DarrenM
Hello Darren
I have not been given a case number or anything. One week and you are the only person who has responded to me. A shame. As previously stated, I used the contact us link on the website giving all the information related to the device. Obviously they have my money and have NO INTEREST in customer service. I've been reading reviews and that is crystal clear. Before now, I had a positive view of Netgear. Since I have no luck by phone or email, it's definitely changed.