NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NOTICE: CM3000 cable modem v6.01.04 Firmware Released
Getting some reports that this version of FW is being seen on CM3000 series modems from CC/XF ISP. Not sure if other ISPs will be seeing this. Maybe at some point.
This seems to follow up on la...
Yes, the modem worked just fine from 08/18/2025 to 11/16/2025. And I have run through the reboot/reset process several times with the Cox representative on the phone with me. I also have an outstanding case with Netgear, and they just keep telling me to do the same thing.
As an aside, I'm retired after 40+ years working in the IT industry, so I'm pretty familiar with how this works.
Power OFF and back ON differs from reboot and reset.
You will need to put the CM3000 series back online and get it associated with the ISP. Have one ethernet connected PC connected to the modem. Not a router and see if you can get internet access.
Then capture the CM3000s cable connection and event logs from the modem and post here.
So far your the only one posting about this version of FW since NG released it.