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Forum Discussion
NOTICE: CM3000 cable modem v6.01.04 Firmware Released
Getting some reports that this version of FW is being seen on CM3000 series modems from CC/XF ISP. Not sure if other ISPs will be seeing this. Maybe at some point.
This seems to follow up on la...
I have performed the modem reset, and connected the modem LAN port directly to a computer via an ethernet cable. The DHCP server at Cox gives me an IP address, but I cannot connect to the internet.
You'll need to keep in contact with NG support then.
Yes. And in the case of both Cox and Netgear I wish I could speak with someone, live, and in real time in order to get this squared away. :(
FW was released a while ago and haven't seen users posting issues regarding it. So possible unit failed in some way or something on the ISP side needs to be checked. NG will look into this. You'll need to keep your case support ticket updated.
