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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 05, 2025

NOTICE: CM3000 cable modem v6.01.04 Firmware Released

Getting some reports that this version of FW is being seen on CM3000 series modems from CC/XF ISP. Not sure if other ISPs will be seeing this. Maybe at some point.   This seems to follow up on la...
cm3000
Wavicle's avatar
Wavicle
Aspirant
Aug 12, 2026

Event Log:

 

TimePriorityDescription
Wed Aug 12 13:20:39 2026(Warning (5))TCS Partial Service;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:33:52 2026(Error (4))DBC-ACK not received;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:33:49 2026(Warning (5))TCS Partial Service;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:32:50 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:32:10 2026(Notice (6))US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 9 13.;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:31:10 2026(Warning (5))Dynamic Range Window violation
Wed Aug 12 12:31:10 2026(Warning (5))RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:31:03 2026(Notice (6))DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:30:58 2026(Notice (6))TLV-11 - unrecognized OID;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Warning (5))DHCP WARNING - Non-critical field invalid in response ;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Notice (6))Honoring MDD; IP provisioning mode = IPv4
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:29:46 2026(Critical (3))Resetting the cable modem due to docsDevResetNow
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 12:28:06 2026(Critical (3))Resetting the cable modem due to docsDevResetNow
Wed Aug 12 11:59:09 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Aug 12 10:30:51 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 11 17:35:05 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Tue Aug 11 15:01:22 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Sun Aug 09 21:24:04 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Sat Aug 08 19:54:40 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Sat Aug 08 06:40:18 2026(Critical (3))No Ranging Response received - T3 time-out;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Sat Aug 08 06:40:13 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Fri Aug 07 10:05:00 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Fri Aug 07 08:39:19 2026(Critical (3))No Ranging Response received - T3 time-out;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Fri Aug 07 08:39:17 2026(Critical (3))No Ranging Response received - T3 time-out;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Aug 06 12:59:10 2026(Critical (3))Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Thu Aug 06 12:55:38 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Jul 23 06:40:36 2026(Critical (3))SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=f8:a7:3a:f0:e5:d5;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=28:94:01:ab:79:50;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;