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Forum Discussion
Spraragen88
Aug 24, 2025Aspirant
Now Spectrum has updated the CM3000 to version 6.01.03 - they refuse to roll it back
This darn broken firmware has made its way to Spectrum. They refuse to believe the only solution is to rollback to 5.0.X as proven method by Xfinity and other ISPs who dealt with this mess months ago...
FURRYe38
Aug 25, 2025Guru - Experienced User
All users having the CM3000 modem with v6 FW need to tell the ISP to roll back the FW to prior working FW. Only ISPs can effect this revert in FW. CC/XF has already rolled users back. Make contact with NG support in regards to let them know your situation. NG has already been working with most ISPs regarding this.
Nothing further can be done here in the forums.
Good Luck.