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DillonR28's avatar
DillonR28
Follower
Oct 10, 2022

October 4th my device completely stopped working

I believe I am having the same issue.  October 4th my device completely stopped working - no wifi broadcast, no port connections detected, no internet received.  I called Comcast, things looked okay on their end and stated my device was turned off.  The only LED on my device that stays lit is the power (the 4 ports light up after unplugging & replugging the router, only to not detect anything after).  The reset button does not seem to do anything.  I left the device unplugged from the 4th until today but the behavior is the same.  I cannot seem to find a way into the router login at all to even see the version its on.

 

I purchased this in April, I still haven't finished the payments on it and it seems to be completely bricked.  I cannot return it to BestBuy, Netgear states I'm out of my support window.  Is there any suggestions on how to fix this thing?