One year factory warranty not useful when gated by 90-day phone support

I ended up buying a different modem (different brand). The purchase price was less than the lowest cost phone support offered by Netgear 😃. I checked with their customer phone support before doing so. They will fully support their product via phone and other means for the full term of their factory warranty. Good bye Netgear, while your policy might have saved you a bit of money in the short term, it possibly could cost you more in the long run. There's absolutely no way I would every purchase a Netgear product for home use again and I'm now likely biased against your brand such that it could influence my behavior when provisioning networking equipment at work.