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Forum Discussion
dhaid1
Jan 12, 2022Follower
Orange light on modem
Hello everyone, There is an orange light on my upstream channel. After checking with support and my cable company, my internet has been fine(as opposed to going in and out). Shuld I be concerned abo...
plemans
Jan 12, 2022Guru - Experienced User
When the light is amber (orange?) its indicating only 1 downstream channel is locked.
That'll lead to a pretty unstable or slow connection.
Check your line for damage, corrosion, bad/old/loose/cheap connections and replace them if you do.
Preferablly move the modem to right where the coax comes into the house and direct connect it with no splitters, amplifiers, or signal attenuators.
then check your cable connections page and event logs and post them here.