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Forum Discussion

chrob61's avatar
chrob61
Aspirant
Sep 28, 2021

Pairing up smart bulbs!

I have a Netgear AC1900 cable modem router, model c7000v2.   I am at my wits end trying to figure out how to pair my smart light bulbs (Philips Wiz) trying to find the 2.4 ghz connection.  I have l...
chrob61's avatar
chrob61
Aspirant
Oct 06, 2021

One thing I have discovered while watching various youtube videos, is, that there should be a way for me to disable 5G wireless.  So I went in to my router login, and unchecked the "Enable 5G".   But then I got a pop up something like I cannot disable with WPA??  Not sure exactly the message....what I am getting at is this, isn't there a way for me to turn OFF 5G, set up my light bulbs with the 2.4 G , then go back and turn 5G back on??  

plemans's avatar
plemans
Guru - Experienced User
Oct 06, 2021

Again, you shouldn't even slightly need to turn it off. You just need your phone to be on 2.4ghz. the lights won't pickup 5ghz if they don't have that option. 

  • chrob61's avatar
    chrob61
    Aspirant
    Oct 07, 2021

    I set my phone to the 2.4GHZ, I am convinced now the problem is with either my light fixture or the bulbs.