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Forum Discussion
likescookies
Oct 07, 2017Aspirant
Parental Controls on C7800
I have a C7800. I like the fact that I can set up a default Parental Controls level for all devices on the network but also set up overrides on a per-device basis. However, the override isn't working...
vkdelta
Oct 08, 2017NETGEAR Employee Retired
How do you override? are you using Bypass account? Please post any screenshots of your device and blur any personal info.
likescookies
Oct 09, 2017Aspirant
I've tried overriding two ways. First, I set a default level in my OpenDNS account and went into the network map on the device I wanted to exclude and set the level to a lower level. That didn't work, so I set up a Bypass Account and set the level of filtering to None, but that doesn't work, either. Here are some screenshots showing the settings in Genie on the device I want to exclude--you can see that it is set to Bypass. I think I can only do one screenshot per message, so I'll post my OpenDNS settings in a separate post.
Even though the Bypass level is set to No Filtering, when I visit internetbadguys.com (the OpenDNS example site) on that device, I get the OpenDNS Block screen (not the OpenDNS "This is a demonstration site" page, which is what should happen).
- likescookiesOct 09, 2017Aspirant
This screenshot shows that my OpenDNS default level is Moderate.
- likescookiesOct 09, 2017Aspirant
And this one shows that my Bypass is set to None.
- vkdeltaOct 11, 2017NETGEAR Employee Retired
thanks. we are checking this.
can you please PM me on this as well? I have some questions for you.