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Forum Discussion

Mdpick's avatar
Mdpick
Follower
Sep 10, 2020

Password inconsistent

Having an issue where half my devices are connected but half are telling me that the password is wrong.

My laptop is connected but my new Chromebook says it’s the wrong password.

My Roku TV is connected but my iPhone says it’s the wrong password.

I attempted to reset my password but routerlogin.com wouldn’t load.

Feeling frustrated and confused.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on. Might set a new SSID name and password. Try a simple password to see if the devices will connect up.