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Forum Discussion
bnfoshee
Aug 25, 2017Tutor
Password recovery and factory reset
My 17 year old son decided to reset my password and does not remember the password or the security question answers. I have performed several factory resets but the admin and password does not work ...
- Aug 25, 2017I was able to get it. I had to unplug everything including the cable wire, plug it all back in and then reset it.
bnfoshee
Aug 25, 2017Tutor
It is telling me that the answers do not match what is saved on the router.
bnfoshee
Aug 25, 2017Tutor
This is the message that I am getting. I have held the reset button for over 30 seconds and even unplugged it.
- vkdeltaAug 25, 2017NETGEAR Employee Retired
can you please factory default and provide screenshot again?
to factory default, you need to PRESS & HOLD reset button for atleast 10 seconds.