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Password recovery and factory reset
My 17 year old son decided to reset my password and does not remember the password or the security question answers. I have performed several factory resets but the admin and password does not work ...
- I was able to get it. I had to unplug everything including the cable wire, plug it all back in and then reset it.
can you please factory default and provide screenshot again?
to factory default, you need to PRESS & HOLD reset button for atleast 10 seconds.