NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
multiZ
Feb 08, 2024Star
password reset loop
Hi I've read several threads on this cax80 password reset loop problem, and no one has offered a solution. Looks like Netgear tech support rarely read these pages. I've seen messages dated dec 2...
- Feb 16, 2024
Thank you. I was able to log in.
I ended up doing a factory reset and then setting up the admin password.
Keeping my fingers crossed that I can log into the router the next time.
I had to reset a number of times.
I tried logging into the router without the coxial cable hooked in but that didn't work for me. I prefer setting up my router while being disconnected from the internet.
CHart24
Mar 23, 2024Aspirant
I too was stuck in the Password Reset Loop (192.168.1.1). When I tried to reset the password, it would never go back to any login screen. All I could do was reset the PW again. The solution:
- Download the Nighthawk App for your phone.
- Setup a Netgear user account
- Go thru the App setup process
- When you get to the Router login, use the default settings:
- User: admin & PW: password
- NOTE: If you tried to reset the pw while in this reset loop, you actually did, even though it never acknowledged it. If so, then use your new "reset" pw instead.
- Now you can access your router thru the App
- Once I was able to login thru the app, I went back to 192.168.1.1 on my PC and the login screen actually comes up.
- You should be able to login from both your PC and the App going forward.
I've never posted anything like this before. This was so frustrating to me, I had to let others know. I hope this helps.
Good luck.