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Forum Discussion
PRW1
May 30, 2020Follower
Performance decreased after Gigabit Upgrade
I was using xfinity extreme (600 mbps download and 15 mbps upload) and my CM500 modem was chugging along just fine since it supports 680 download. I ordered the gigabit service because it was on spe...
FURRYe38
Jun 01, 2020Guru - Experienced User
The CM500 is not reated for 1Gb ISP speeds, you need a CM1000 or CM1100 for that.
What ISP do you have? I'm surprised your ISP let you upgrade with out checking your modem model.