NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pwinch
Nov 07, 2019Follower
Performance
My router says i am connected to the WiFi and I have full bars, but i am not getting any connection. I have turned it on and off, nothing is working.
michaelkenward
Nov 08, 2019Guru - Experienced User
Pwinch wrote:
My router says i am connected to the WiFi and I have full bars, but i am not getting any connection. I have turned it on and off, nothing is working.
Too little to go on there.
For a start, you say "My router", but your footer says C7500 which is a Cable Modem Router.
But you have put your message into the section for Nighthawk Routers with WiFi 6 (AX).
The picture suggests Cable Modem Router. In that case, you might get better and quicker replies, and find other answers, over in the appropriate section for your device:
Cable Modems & Routers
What does "i am not getting any connection" mean? You are getting some sort of error message?
How are you connecting to the wifi? Phone? PC? Something else?
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.