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Forum Discussion
Toonces
Apr 23, 2021Aspirant
Phone (Android Pixel 4a) only device unable to access Internet via Nighthawk C7000v2
I was in process of setting up my new C7000v2 Nighthawk using my Pixel 4a and got stuck during the part where the setup has you register the new modem with the ISP (Xfinity in my case). I had to abor...
FURRYe38
Apr 23, 2021Guru - Experienced User
Something to contact the Mfr of this phone for help, information and support for there product.
Toonces
May 01, 2021Aspirant
Not an issue with the phone as it connected to the previous router which was Netgear. The issue is inside the Netgear Nighthawk, I'm assuming created by the mid-set-up crash that seeming put the device being used to do the set up into a do-loop validation state where it is stuck. I had to restart the Nighthawk set up from my laptop and was able to complete on the second effort, but the phone is still stuck in the middle of the first setup. My guess is that I need to purge the Nighthawk from it's "memory" of previous devices, probably previous MAC addresses that it's seen. But I can't find how to do that.
- FURRYe38May 01, 2021Guru - Experienced User
Try a factory reset on the modem and setup from scratch.