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Forum Discussion
glennkelly
Aug 05, 2020Aspirant
poor modem speed
cm1200 modem getting less than half of the 600mbs speed promised comcast said they can't change a third party product and i must contact netgear for the solution. i sent a support request 3 days ago w...
plemans
Aug 05, 2020Guru - Experienced User
So you're paying for 600mbps?
What device are you testing with?
When you directly connect to the modem to test speeds, is any other device plugged into it?
What website are you using for testing?
do you have a screen snip of the cable connetions page?
Have you had them (xfinity) re-provision it?