NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Itsmonique
May 23, 2021Aspirant
Poor WiFi speed compared to Ethernet
After lots of troubleshooting with Xfinity and reading this forum I've determined that my internet connectivity issues are coming from poor Wi-Fi signals. I have the R7000P router and when I connect...
plemans
May 23, 2021Guru - Experienced User
What modem/gateway is it connected to?
What actual firmware are you on?
what device are you testing firmware on?
are you using smart connect? Thats where the router uses the same ssid for both 2.4ghz and 5ghz. 5ghz is much much faster. 2.4ghz is slower, suffers from more interference but tends to broadcast further and through more materials.
Itsmonique
May 23, 2021Aspirant
Modem is CM1150V
Router firmware - V1.3.2.134_10.1.66
Testing with HP Touch screen all in one - 24-DP0014 & Samsung Galaxy S10+ phone
Note: As of now, my phone nor computer are actually able to access internet via wifi at the moment - saying connected no internet
Yes I'm using Smart Connect however my computer was connected to the 5.0 ghz channel when giving the above stats
- plemansMay 23, 2021Guru - Experienced User
try installing version 1.0.3.20 of the firmware to the r7000p
Then do a factory reset and new install. disable auto updates.
try that version .
Nighthawk R7000P | AC2300 Smart WiFi Router | NETGEAR Support
- ItsmoniqueMay 24, 2021Aspirant
Thanks for the suggestion.
My computer speeds with ethernet are much lower now - dropped to 430.75 download but wifi has gone up to 177.67.
However my phone's wifi speed is 449 which is better than I've seen in weeks.
Think I may update the firmware to 1.3.2.126 and see if that makes a difference
- FURRYe38May 24, 2021Guru - Experienced User
Please visit the Nighthawk router forum for your model router:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
Thank you.